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Article ID #
04-5121-00001
Article Type
Troubleshooting Guide

Article Title
Incomplete ANI Display on SC1000
Publish Date
Nov-22-2004

Description/Symptoms
The SC1000 only displays the first ANI digits when the COS is set for "ANI display only"
(For example, an incoming call from 613-599-8449 will display on the SC1000 as 6135998 only)

Body/Solutions
COS option "Display ANI / ISDN Calling Number" must be set to NO to display DNIS digits when the set is called (and ANI digits once the call is answered).

Test Result

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Article Search Keywords

Product(s) Product Release(s)
3300 Integrated Communications Platform (ICP); SX-200; SX-200 Integrated Communications Platform (ICP); SX-2000 LightAll Releases

Product Family Operational Task
Integrated Communications Platform; PBX Telephone SystemsTroubleshooting