Knowledge Base Article
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Article ID #
04-5121-00001
Article Type
Troubleshooting Guide
Article Title
Incomplete ANI Display on SC1000
Publish Date
Nov-22-2004
Description/Symptoms
The SC1000 only displays the first ANI digits when the COS is set for "ANI display only"
(For example, an incoming call from 613-599-8449 will display on the SC1000 as 6135998 only)
Body/Solutions
COS option "Display ANI / ISDN Calling Number" must be set to NO to display DNIS digits when the set is called (and ANI digits once the call is answered).
Test Result
More Information
Article Search Keywords
Product(s)
Product Release(s)
3300 Integrated Communications Platform (ICP); SX-200; SX-200 Integrated Communications Platform (ICP); SX-2000 Light
All Releases
Product Family
Operational Task
Integrated Communications Platform; PBX Telephone Systems
Troubleshooting