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Article ID #
05-5162-00038
Article Type
Technical Bulletin

Article Title
Call Forwarding Destination may change for sets associated with Your Assitant
Publish Date
Apr-14-2005

Body/Solutions
Call forwarding destinations for sets may seem to change on their own. If the affected set has a YA account associated with it, when YA is launched the YA server will reset the forwarding on the desk phone to what has been programmed in the YA server. The YA server has a global setting for call forwarding, and uses it when a YA client logs in. Ensure the call forwarding destination in YA server is the correct setting.

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Article Search Keywords

Product(s) Product Release(s)
SX-200 Integrated Communications Platform (ICP)2.1

Product Family Operational Task
Integrated Communications PlatformInstalling; Maintaining/Upgrading; Programming; Troubleshooting