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Article ID # 05-5162-00059		Article Type How-To Guide
Article Title How to Set and Save Detailed Logging for EMEM		Publish Date Nov-6-2005

Description/Symptoms

For some voice mail issues, detailed logging of the EMEM is required by design to determine cause and resolution. The following are commands to be entered on port 2002 to capture errors for design review.

Body/Solutions

1. errlog_set_mon_mode 0x3b1 (To display default logging (INFO level) on the screen of a secure telnet session) 2. errlog_set_mon_mode 0x4f1 (To enable and display detailed logging (trace level) on the secure telnet session) 3. errlog_set_mon_mode 0x3b8 (To set and save default logging to diag.dat. This is the setting out of the factory) 4. errlog_set_mon_mode 0x4f8 (To set and save detailed logging to diag.dat) 5. errlog_set_mon_mode 0x3b9 (To display and save default logging) 6. errlog_set_mon_mode 0x4f9 (To display and save detailed logging) Care should be taken when using the detailed logging. Users will notice a slight delay in prompts when using the system, particularly during high traffic periods. Once the issue has been resolved, enter the 3rd command to return to default settings.

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Product(s)		Product Release(s)
SX-200 Integrated Communications Platform (ICP)		All Releases
Product Family		Operational Task
Integrated Communications Platform		Troubleshooting